Handling a medical emergency with your beloved pet could be difficult. A 24-hour triage system is available at Eagleson Veterinary Clinic to help you. Continue to learn how we focus on care and get tips for a more pleasant visit.

What is a Triage System?

A triage system helps us prioritize medical care for our furry patients. By classifying cases into red, yellow, and green categories, we can attend to them based on the severity and urgency.

Breaking Down the Colors: Red, Yellow, and Green

Red (Immediate Attention): Red cases are life-threatening and require immediate care, such as a dog hit by a car or a cat with severe breathing difficulty. Expect prompt assessment and treatment.

Yellow (Urgent, Not Critical): Yellow represents severe but not immediately life-threatening situations, like a dog with persistent vomiting or a cat with a urinary blockage. The wait time ranges from 6 to 24 hours, and the care includes thorough examination and treatment after critical cases are handled.

Green (Non-Urgent): Green signifies non-emergency cases that can wait over 48 hours, such as a pet with a minor skin rash or slight limp. For simple issues like ear, eye, or skin problems, we offer “Same-Week” spots in our schedule to ensure timely care without stress.

Tips for a Smooth Visit

  1. Understand Your Pet’s Situation: Recognize the symptoms and their severity to help us classify the case correctly.
  2. Call Ahead If Possible: Let us know you’re coming so we can prepare for your arrival.
  3. Bring Medical Records: Having your pet’s medical history on hand can expedite the process.
  4. Stay Calm and Patient: We understand your concerns and work hard to attend to every patient efficiently.

Benefits of a Clinic with a 24-Hour Triage System

Our 24-hour triage system is more than just a method of prioritizing care; it offers substantial benefits to our clients:

  • Around-the-Clock Care: No matter when an emergency strikes, we’re here for you.
  • Structured Wait Times: You can know what to expect with clear guidance on wait times based on urgency.
  • Personalized Care: From immediate emergencies to “Same-Week” spots for simple issues, our system is designed to provide comprehensive care for various situations.
  • Peace of Mind: Knowing that skilled veterinary care is available 24/7 provides invaluable peace of mind for pet owners.

Why Eagleson Veterinary Clinic?

Pets are considered family members, so we value their welfare highly. Our 24-hour triage system demonstrates our commitment to prompt service. Visit us for high-quality care for anything, from life-threatening situations to lingering illnesses. Call to reserve a “Same-Week” appointment reservation to cover minor difficulties. Even ear and eye problems can be identified during the first few days of appearance without waiting for hours. Both approaches enable your dogs to get the proper care for their particular issues.

So, if you ever find yourself in a pet emergency, remember that Eagleson Veterinary Clinic’s doors are always open. Ready to provide care with compassion, efficiency, and a heartfelt understanding of the bond between you and your pet.

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