As dedicated pet owners, we all prioritize the health and safety of our furry family members. Nonetheless, unexpected emergencies are an inevitable part of pet ownership. At Eagleson Veterinary Clinic in Kanata, we are equipped and ready to handle these critical situations with speed and precision. Here’s what you should know about what to expect during your first emergency visit to our clinic.
How should I prepare for an emergency vet visit?
In an emergency, being prepared can significantly improve the care we provide. We operate as an appointment-based urgent care from 8:00 AM to 10:00 PM. If circumstances allow, please call us at (613) 383-8381 to arrange a same-day urgent care appointment. This allows you to wait in the comfort of your home until a vet is available, ensuring that your pet can be seen quickly and that we can tailor our response to your pet’s specific needs.
During these hours, we prioritize same-day treatment for your convenience and strive to minimize your wait time. However, emergencies don’t always happen during convenient times. From 10:00 PM to 8:00 AM, or if the situation escalates too quickly during the day, please don’t hesitate—come directly to our clinic at 58-500 Eagleson Road, Kanata. During these hours, we operate on a triage basis, attending to pets based on the severity of their condition.
Our clinic is fully equipped and ready to manage both walk-in emergencies and scheduled appointments, ensuring your pet receives the best possible care under any circumstances.
What happens upon arrival at Eagleson Veterinary Clinic during an emergency?
When you arrive at Eagleson Veterinary Clinic in a critical emergency, your pet will be promptly escorted to our advanced treatment area to receive immediate, specialized care. Our client care specialists will guide you to a calming, private space, maintaining a peaceful atmosphere during this stressful time.
For critical emergencies, a dedicated member of our veterinary support staff will quickly gather essential information about your pet’s medical history, current condition, and the symptoms they are experiencing. This information is crucial for our trained professionals to formulate a rapid and effective treatment plan.
For same-day urgent care appointments, the process is notably different to ensure efficiency and comfort. Upon arrival, you and your pet will be shown to an exam room where you can stay together. One of our compassionate team members will ensure you are promptly seen by the vet, minimizing wait time and stress for both you and your pet.
Our clinic adheres to the highest veterinary medical standards and has been a pillar of excellence since its establishment in the autumn of 2018. We are committed to providing superior care through our rigorous operating procedures and utilizing our state-of-the-art facilities. Whether you are visiting for a same-day urgent care appointment or arriving with a critical emergency overnight, our team is equipped and ready to handle any situation with the utmost professionalism.
How are treatment options and costs discussed during an emergency visit?
After the initial examination, our veterinarians provide a clear and comprehensive discussion about the available treatment options. We ensure that every pet owner receives a detailed estimate for review, facilitating a thorough understanding of the procedures and associated costs before any advanced treatments are administered. This approach is part of our commitment to maintaining transparent and ethical billing practices.
At Eagleson Veterinary Clinic, we understand that the cost of emergency veterinary care can be a significant concern. Therefore, we offer guidance on various financing options available through partnerships with financial organizations such as iFinance: PetCard, PayBright, and LendCare. These services are designed to help alleviate the financial strain of unexpected veterinary expenses, making necessary treatments more accessible for those in need.
What Happens After My Pet Receives Treatment at Eagleson Veterinary Grade Clinic?
After your pet receives treatment at our clinic, a veterinarian will create a personalized recovery plan tailored for home care, including detailed guidance on medication, diet, and activity restrictions. Our team is dedicated to supporting you throughout your pet’s recovery, available to address any queries or provide after-hours assistance as needed.
We also ensure continued care through follow-up appointments to monitor your pet’s progress. Within 24 hours of discharge, a clinic representative will contact you to check on your pet’s condition and resolve any concerns. Should further evaluation be required, we offer discounted re-check appointments to adjust care plans and support your pet’s full recovery.
What other services or counselling are provided during routine examinations?
Understanding the signs of common veterinary emergencies is crucial for providing timely and effective care for your pet. Emergencies that require immediate intervention include severe trauma, respiratory distress, seizures, suspected poisoning, and signs of intense pain. Acting swiftly is essential to protect your pet’s health and well-being.
While Eagleson Veterinary Clinic provides comprehensive veterinary services, we are fully equipped to handle urgent care situations with the utmost urgency and dedication. Our skilled team is prepared to respond promptly to your pet’s needs during critical times. If you believe your pet is experiencing an emergency, do not delay in contacting us. Your pet relies on you for their safety and health, in both their best and most challenging times.